What Should Managed IT Cost?

Key takeaways

Scope, support hours, and security inclusions explain most price gaps.

Co-managed models cost less but require internal capacity.

Onboarding fees and project rates matter over the full relationship.

What to compare

When evaluating managed it options, TEG recommends comparing providers on the following criteria rather than monthly price alone:

• Staffing model
• Response times
• Tool stack
• Security practices
• Support hours
• Location coverage
• Escalation process
• Pricing model
• Contract flexibility
• Customer references

Common problems this addresses

• Slow or inconsistent help desk response
• Internal IT stretched too thin
• Unclear security responsibilities
• No documentation or asset inventory
• Reactive instead of proactive support

How TEG helps

TEG documents your requirements, identifies qualified providers, normalizes their proposals, and supports your team through selection and implementation. You receive a clear comparison and an advisor who remains accountable after the contract is signed.